FAQs
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what is the minimum term for a pop up?
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The minimum is one week, but this can differ depending on the location of interest.
Please visit our locations page to find out the minimum terms!
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what does the price include?
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Our bespoke pop up shop pricing is inclusive of rent, water, electricity, social media promotion, and use of the furniture we provide.
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Our pop up shop pricing does not include Wi-Fi (unless stated) or VAT.
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can I bring my own furniture and fixtures?
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Of course! We offer basic pieces of furniture to try and make hosting a pop up shop as easy as possible. If you feel that you need more furniture, or that the furniture we offer isn't right for your business please do bring your own stuff! Just be mindful anything you don't use will need to fit in the storage space available in the unit.
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when can I gain access for setting up?
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Our weeks typically run from Monday to Sunday. Therefore you will receive the keys to your pop up on the Monday morning. This usually will be earlier than shop opening times so you will have a couple of hours to get the shop ready. Similarly, you will have a couple of hours after closing on Sunday to pack your pop up away and hand the keys in ready for the next business taking over!
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In situations where we do not have back to back bookings we try our best to provide you with access the day before your pop up to set up.
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The centre management teams we collaborate with will provide you with information on out of hours access, parking information and other important details closer to the time of your pop up. We will confirm any differences to our standard week when you book.
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who cleans the pop up shop?
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The centre management team will do their best to ensure the onsite cleaning team have visited before you take possession of the space. However, this can be tricky with back to back bookings so please look after the space and leave it as you would like to find it!
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do you promote every pop up?
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Yes! We have social media pages for every single pop up shop we have curated. On these pages we share details of the businesses hosting, images of their pop up and products available every single day your pop up is open.
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We are also very lucky to receive support from local newspapers and BIDs. We do send out details of the pop ups but we cannot guarantee coverage, therefore we recommend you shout just as loudly as us to spread the word!
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I loved my pop up and I want to stay! Can I?
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We love hearing businesses say they loved being on the high street! If your pop up has left you wanting more, get in touch with the team! We love to welcome businesses back to the pop up. If you're thinking longer term... we can help with that too! Just drop Jess or Kiera a message.